Terms & Conditions

    Last updated: July 2026

    1. About Sehatly

    Sehatly, a service operated by Nuo Financial Technologies ("we", "us"), provides a health-monitoring service that helps families track diabetes and blood-pressure readings, with AI health insights, doctor chat, nurse home-visit booking and weekly WhatsApp health reports. By creating an account or subscribing, you agree to these Terms.

    2. Not a medical emergency service

    Sehatly is an information and monitoring tool. It does not provide emergency care and is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified doctor for medical decisions. In an emergency, call your local emergency number.

    3. Subscription & billing

    • Sehatly Premium is an auto-renewing subscription billed in Indian Rupees (INR).
    • Your plan renews automatically at the end of each billing cycle at the price shown on our Pricing page, until you cancel.
    • You may cancel anytime from within the app; you keep access until the end of the period already paid for.
    • We may change prices with prior notice; changes apply to the next billing cycle.
    • Payments are processed by our payment partner (Razorpay). We do not store your card details.

    4. Refunds & cancellation

    Cancellation and refunds are governed by our Refund & Cancellation Policy.

    5. Acceptable use

    You agree to provide accurate information, keep your login secure, and not misuse the service or attempt to access other users' data.

    6. Data & privacy

    Your data is handled per our Privacy Policy.

    7. Limitation of liability

    To the extent permitted by law, Sehatly is not liable for indirect or consequential losses arising from use of the service. Nothing in these terms limits liability that cannot be limited under applicable law.

    8. Governing law

    These Terms are governed by the laws of India.

    9. Contact

    Email support@swasth.health or call +91 97428 97375.